Privacy Policy

Effective Date: January 10, 2026

Palette Bag (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and disclose your information when you visit our website or make a purchase.

1. Information We Collect

  • Personal Information: Name, email, phone number, billing/shipping address, and payment information when you place an order.

  • Non-Personal Information: Browser type, device information, pages visited, IP address, and cookies.

2. How We Use Your Information

  • To process and fulfill orders, including shipping and payment processing.

  • To communicate order status, updates, and promotions if you opted in.

  • To improve our website, products, and services.

  • To comply with legal obligations.

3. Sharing Your Information

We do not sell your personal information. We may share your information with:

  • Service Providers: Payment processors, shipping carriers, and IT services for operational purposes.

  • Legal Requirements: When required by law or to protect our rights.

4. Cookies & Tracking

We use cookies and similar technologies to enhance your browsing experience and gather analytics. You may disable cookies in your browser settings, but this may affect website functionality.

5. Your Rights

You may access, update, or request deletion of your personal information by contacting us at support@palettebag.com.

6. Security

We implement appropriate technical and organizational measures to protect your personal data.

7. Changes to this Privacy Policy

We may update this policy from time to time. Updates will be posted on this page with the revised effective date.